Privacy Policy

Last Updated: April 30, 2026

Welcome to Vivimate™. Your privacy is paramount to us. This Privacy Policy outlines how we collect, protect, and handle your data when you use our 4K IPTV streaming services and applications.

Summary: We do not sell your personal data. We use industry-standard Encryption to ensure that your streaming habits and payment information remain confidential.

1. Information We Collect

To provide a seamless streaming experience, we collect minimal data required for account authentication and service optimization:

Account Information: Email address and username provided during registration.
Technical Data: IP address (anonymized), device type, and app version to ensure compatibility with our Premium App Features.
Usage Logs: Connection timestamps to monitor server load and prevent unauthorized account sharing.

2. How We Use Your Data

Vivimate uses the collected information to maintain server stability and provide customer support. We implement strict GDPR compliance protocols to protect our global user base.

To activate your subscription instantly upon purchase.
To provide technical troubleshooting through our 24/7 support team.
To send critical service updates regarding your IPTV Subscription Plan.

3. Data Security & Encryption

All transactions are processed through secure, encrypted gateways. We use SSL (Secure Sockets Layer) technology to ensure your payment details never reach our servers directly. We support anonymous payment methods, including various cryptocurrencies, for enhanced user privacy.

4. Cookies and Tracking

We use functional cookies to remember your login session and language preferences. These cookies do not track your activity on third-party websites.

5. Third-Party Links

Our service may contain links to external sites. Please be aware that Vivimate is not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each website that collects personally identifiable information.

6. Your Rights

In 2026, you have the right to request a copy of the data we hold about you, or to request the permanent deletion of your account and all associated records. To exercise these rights, please contact our privacy officer via the support dashboard.

7. Changes to This Policy

Vivimate reserves the right to update this policy to reflect changes in legal requirements or service improvements. We will notify all active subscribers of significant changes via email.